Remote Customer service Jobs • Relationship Management

The bilingual French-English Customer Success Manager develops strong relationships with French and English-speaking customers by serving as a trusted advisor and advocate. This role proactively engages with customers to ensure they realize value, leading to revenue retention and new opportunities, liaising between customers and internal teams to ensure timely delivery of solutions based on needs and improving the customer experience by identifying needs, communicating effectively, and exceeding client expectations.

The Customer Outcomes Principal Customer Success Executive will develop C-level executive relationships and relationship management across customer accounts, ultimately improving customer outcomes through product adoption and value realization. This role involves becoming a trusted advisor to C-level client leaders, facilitating customer success from strategic planning to execution, and managing large enterprise programs.

As a Member of Client Experience, CXM (Crypto Native) you are responsible for delivering unparalleled white glove service to our clients throughout the onboarding process and on-going account management activities. You will ensure an excellent onboarding experience and providing attentive care to our clients by responding to their inquiries in a timely and thoughtful manner, while managing their operational needs in a risk conscious way.

The Care Partner Success Specialist plays a critical role in building trusted relationships with care partners—family members, friends, or professional caregivers—who support individuals using our AAC devices. The CPSS ensures care partners are informed, engaged, and equipped throughout the trial and sales journey.

As a Practice Operations Partner, you will be a vital part of our specialized Customer Success team, serving as the primary operational liaison between our clinicians and Osmind offerings. Your focus will be on optimizing practice workflows, ensuring smooth adoption and ongoing use of our EHR and RCM services, and ultimately enabling clinicians to focus on patient care.

As a Customer Success Manager, you’ll be the strategic partner and trusted advisor to digital health companies scaling care delivery using Healthie. You’ll own post-implementation success across a portfolio of enterprise customers, ensuring long-term adoption, satisfaction, renewals, and growth. This role is perfect for someone who thrives at the intersection of healthcare operations, SaaS technology, and relationship management.

The Customer Success Executive will develop C-level executive relationships and relationship management across accounts to improve Customer Outcomes, leading to product adoption and value realization. The ideal candidate will have a successful track record in management consulting, solution consulting, and/or industry consulting focused on digital, technology and organizational transformation.

The Student Success Advisor drives student engagement and retention, owning a caseload of students for a graduate program or bootcamp. This role provides consultative coaching and data-driven decision making to impact student retention, satisfaction, and outcomes.

The Accounting Success Manager I will be joining a growing Customer Success team to help support the mid-market customer base in our Close Management solution. The Accounting Success Management team maintains high levels of satisfaction and engagement among our customers to ensure their long-term success with the solution. Having previous professional accounting or audit experience will allow the candidate to build instant rapport with our mid-market customer base.