Remote Customer service Jobs • Relationship Management

As a Senior Customer Success Manager, you'll be a strategic leader and a trusted partner to customers, helping them achieve lasting success. You will define what world-class customer success means at Athennian, sculpting new, scalable processes, mentoring your fellow team members, and ensuring strategic partners achieve transformational outcomes, influencing customer growth, retention, and loyalty.

This role is for a Senior Community Support Manager to oversee processes and communications related to the MetaMask community sentiment, issue escalation, documentation, training, and customer support for both MetaMask and Linea. Requires operational excellence in handling user-related concerns, community engagement, and major product updates, plus collaboration and a willingness to be a vocal team member are essential.

As a Senior Customer Success Manager, you'll be a strategic leader and trusted partner to customers, helping them achieve lasting success. This role embodies curiosity, action, humanity, persistence, innovation, and candor – which guide how we serve customers, collaborate as teammates, and deliver measurable outcomes. This is an opportunity to define what world-class customer success means.

The Kelley Blue Book Instant Cash Offer (ICO) Sr. Client Trainer is responsible for store implementation of assigned Cox Automotive products by executing our approved best in class dealer training processes. The Sr. Client Trainer is jointly responsible for assisting in the development of our internal Cox Automotive team’s knowledge and use of all products. They are responsible for the implementation of a target number of dealers per month.

The Community Analysts are the frontline of support for DNC Tech data and tech products, offering strategic support to members of the Democratic data ecosystem including state parties, sister committees, and campaigns. The Community Team provides valuable expertise and insights into the user experience to the rest of the DNC Tech Team, working closely with Product, Data, and Engineering teams.

Own customer relationships and ensure Sully.ai delivers a transformative impact to healthcare partners. Guide customers through onboarding, drive product adoption, and proactively identify opportunities for growth. Be a trusted advisor to clients, ensuring they achieve measurable outcomes.